Customer

General

• Do you offer apartments worldwide?
• Do all of the Serviced Apartments meet the same quality standards?
• Whom do I contact if I have any issues during my stay?
• In which languages do you offer support?
• Whom are we working with?

IBE Corporate Booking Engine

• What are the IBE’s features and which are the benefits for me as a corporate using the IBE?
• What is the difference between acomodeo.com, the IBE and the IBE light?
• Is there an IBE company login?
• How many logins/accounts can we use as IBE costumer?
• How can I register?
• How can I login?

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RFP Enquiry System

• How can I make a booking?
• How much time do I have to make a booking?
• Where can I find the offer details?
• How can I amend my enquiry?
• I do not want to receive any more offers
• I cannot open the offers, what can I do?